Privacy Policy

Last updated: April 2026

1. What We Collect

We collect the following information when you use the Service:

  • Account information: email address, and name (if provided during sign-up).
  • Journal entries: voice recordings and their transcriptions that you submit to the Service.
  • Usage data: pages visited, features used, and device/browser information for analytics purposes.
  • Payment information: billing details are processed by Stripe and are not stored by us.

2. How We Use Your Data

We use your data to:

  • Provide and improve the Service.
  • Transcribe and analyse your journal entries to detect patterns.
  • Send transactional emails (sign-in links, receipts).
  • Understand how users engage with the product (aggregated analytics).

3. Your Journal Entries Are Private

Your voice recordings and transcriptions are private to your account. We do not read, sell, or share your journal content with third parties. AI processing of your entries occurs to power the pattern detection feature and for no other purpose.

4. Third-Party Services

We use the following third-party services to operate MindMirror:

  • Firebase (Google): authentication and database storage.
  • Stripe:payment processing. Stripe’s privacy policy governs payment data.
  • Resend: transactional email delivery.
  • PostHog: product analytics (no personally identifiable data is shared).

5. Cookies and Tracking

We use cookies and similar technologies for authentication (session cookies) and analytics. We use Meta Pixel for advertising attribution. You can disable tracking via your browser settings; this will not affect core functionality.

6. Data Retention

We retain your account and journal data for as long as your account is active. If you delete your account, your data is removed within 30 days except where retention is required by law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and data.
  • Export your journal entries at any time from your account settings.

To exercise any of these rights, contact us at support@getmindmirror.com.

8. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a notice in the app. Continued use of the Service after changes constitutes acceptance.

11. Contact

Questions about this policy? Contact us at support@getmindmirror.com.